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(HP e3000 reseller, Bradmark and Speedware agreements, ACS acquisition- link coming soon) Melcor Announces its Implementation of Integrated Customer Relationship Management (CRM) Software SolutionTrenton, NJ, USA, April 2002 - Melcor Corporation, announces it has reached an agreement with Pivital Solutions, Inc., a provider of consulting and services for HP 3000 users and partner Software Innovation, a leading provider of CRM and other front office applications software, to implement CRM, a new integrated software solution that will help support their customer-facing business processes and integrate with their HP GrowthPower ERP systems. The solution features tailored processes unique to Melcor's needs and integration to key production systems including GrowthPower on the HP 3000. The agreement allows Melcor to expand their customer-centric model, embedding key processes and information into Software Innovation's CRM product and integrating it with their accounting and production information from GrowthPower. The finished solution will provide a coordinated view of customers and enable Melcor to improve responsiveness, customer satisfaction and effectiveness in their customer-facing interactions. "At Melcor Corporation, we are relentless in pursuing more efficient, more effective, and more productive business practices," said Chief Executive Officer, Sal Giordano III, of Melcor, "This solution from Pivital and SI will be a powerful tool for improving our customer management and standardizing key processes worldwide. Our parent, Fedders Corporation, is also closely watching this implementation as they evaluate the solution and the vendors involved for their own potential use." With manufacturing bases in the United States (Lawrence Township, NJ) and China (Quanzhou, Fujian Province), Melcor is a world-leading manufacturer of thermoelectric cooling products, and a subsidiary of NYSE listed Fedders Corporation. Melcor has designed and manufactured thermoelectric coolers for over 40 years. Over the past several years, advances in materials and manufacturing have resulted in lowered costs, increased product offerings and vast customization and value-added capabilities. Melcor continues to serve a broad market of TE applications. Pivital Solutions, a Newton, New Hampshire firm, was formed in 1991 to provide much needed cost-effective consulting and technical services to users of HP 3000 business information systems. Pivital's primary focus is helping customers maximize return on their investment in existing information systems. If changes or add-ons are necessary, Pivital has the knowledge and resources to coordinate a custom solution. Through partnerships with companies like Minisoft, Seagate Software®, and Cognos®, Pivital builds intelligent business solutions by offering comprehensive service and software packages. For more information on the CRM Software Solution, please contact Steve Suraci of Pivital Solutions or Kathy Salvatore at Melcor. Steve Suraci Kathy Salvatore
Pivital Solutions Acquires ADDVantage TechnologyNewton, NH-Pivital Solutions, provider of consulting and technical services to HP 3000 users, has acquired all rights to the user-acclaimed ADDVantage & report-producing package. As its first step, Pivital will provide support services to the existing ADDVantage Professional customer base, including an upgrade to accommodate Crystal Reports® version 8.0. Pivital is creating a web-based library of preprogrammed reports, giving users ready-to-go options at no charge. Soon to come is the ADDVantage Warehouse-a package that will copy daily data from your HP 3000 to a SQL Server® database for off-line reporting. This new, exciting package will enable users to access the real power of Crystal Reports for the first time and will reduce processing requirements on the HP 3000. ADDVantage Warehouse will continue to include the Professional versions' real-time reporting capability directly on the HP 3000. Steve Suraci of Pivital Solutions is excited about the planned developments. "We're going to add ADDVantage Archive next," says Steve. "The Archive version will actively archive data in a SQL Server database, freeing up valuable space on the HP 3000." The development with the most potential in Pivital Solutions plans is ADDVantage Web. This ambitious project will begin by making specific report information available on your web server. "Ultimately," says Steve, "this package is going to allow your customers to interact with you over the Internet; to place orders for standard product, for example." ADDVantage was first developed by PowerCrew, Inc., a software development company that was purchased by Condor Technology Solutions. Pivital Solutions acquired the rights to ADDVantage in June, 2000. The ADDVantage Professional version includes MiniSoft's ODBC drivers; a data dictionary that standardizes database formats, naming, and conventions; and Crystal Reports, Seagate Software's award winning report writing package. ADDVantage customers report that it enables them to easily produce and share reports that contain the information they need to make informed decisions. They go on to explain how ADDVantage leverages their data into one of their most powerful and valuable assets. Pivital Solutions, a Newton, New Hampshire firm, was formed in 1991 to provide much needed cost-effective consulting and technical services to users of HP 3000 business information systems. Pivital's primary focus is helping customers maximize return on their investment in existing information systems. If changes or add-ons are necessary, Pivital has the knowledge and resources to coordinate a custom solution. Through partnerships with companies like Minisoft, Seagate Software®, and Cognos®, Pivital builds intelligent business solutions by offering comprehensive service and software packages. For more information, contact Steve Suraci of Pivital Solutions at 603-382-3345 or visit Pivital at www.pivitalsolutions.com. Contact: Steve Suraci
Newton, NH-HP 3000 customers can now take advantage of customized, fully supported Cognos® business enterprise software solutions through service-provider Pivital Solutions. Pivital and Cognos entered into the agreement to leverage Pivital's technical expertise and Cognos' long standing record providing analysis and reporting software. Pivital, a provider of business information consulting and technical services, will customize Cognos analysis and reporting software tools to help clients maximize information system effectiveness and productivity. Pivital Solutions, a Newton New Hampshire firm, was formed in 1991 to provide much needed cost-effective consulting and technical services to users of HP 3000 business information systems. Pivital's primary focus is helping customers maximize return on their investment in existing information systems. Pivital has the knowledge and resources to coordinate a custom solution, should changes or add-ons be necessary. Pivital Solutions takes pride in a unique blend of technical and business expertise, combined with an excellent design improvement track record. Cognos, an international corporation founded in 1969, supplies Enterprise Business Intelligence software to provide optimal use of corporate information. Analysis and reporting tools improve business performance by making the right information easily accessible for customers, suppliers, and partners. Cognos Enterprise Business Intelligence leverages Internet technology to make information easily accessible to everyone in an extended enterprise, including customers, suppliers, and partners. Cognos says of their partnership with businesses like Pivital: "The partnership maximizes the options for finding the best way to deploy Cognos business intelligence tools in any organization. Business intelligence experts have both the demonstrated business experience and the technical expertise to provide businesses with the right solution for every functional area of an enterprise." Together, the two companies offer a variety of scalable business solutions with service packages to match the needs of any business. For more information about the Pivital Solutions and Cognos alliance, contact Steve Suraci at Pivital Solutions, 603-382-3345. Or visit Pivital Solutions on the Web at www.pivitalsolutions.com, and Cognos at www.cognos.com. Contact: Steve Suraci
Newton, NH-Pivital Solutions, provider of consulting and technical services to HP 3000 users, has completed an agreement to become a value-added reseller of Minisoft's complete line of connectivity solutions software. This partnership allows Pivital Solutions to offer market connectivity, electronic forms, and client server and web development tools for Hewlett Packard®, UNIX®, IBM®, and NT® computer platforms specifically tailored to their client's unique applications. Pivital Solutions, a Newton New Hampshire firm, was formed in 1991 to provide much needed cost-effective consulting and technical services to user of HP 3000 business information systems. Pivital's primary focus is helping customers maximize return on their investment in existing information systems. If changes or add-ons are necessary, Pivital has the knowledge and resources to coordinate a custom solution. Through partnerships with companies like Minisoft, Pivital builds intelligent business solutions by offering comprehensive service and software packages. "This partnership will be a real benefit to our HP 3000 customers," says Steve Suraci, manager of Pivital. "Minisoft has a whole host of products that will help our clients deal with moving information across IT platforms and through the Internet. One of our first projects will use these products to integrate Internet-enabled front-end GUI into Legacy applications." Minisoft, a worldwide supplier of connectivity solutions, was formed in 1983 to provide software tools for Hewlett Packard, UNIX, IBM, and NT computer platforms. Their award-winning product line includes terminal emulation, client server and web development tools, business applications, and enterprise management software. The partnership will provide Pivital's HP 3000 customers the opportunity to utilize the Minisoft line of connectivity products, while giving Minisoft product users a proven support provider. Pivital offers a variety of support packages to match the client's needs, as well as a range of education services for IS users and support personnel. With a unique blend of technical and business expertise and an excellent design improvement track record, The Pivital Solutions and Minisoft partnership will extend and enhance the business solutions each company offers. For more information, contact Steve Suraci of Pivital Solutions at 603-382-3345. Or visit Pivital at www.pivitalsolutions.com, and Minisoft at www.minisoft.com. Steve Suraci Pivital Solutions, Inc. is pleased to announce the debut of their Internet presence. After several months of development their web site has been released to the public for consumption. The current site is mainly for informational purposes. Development is already under way for an area that will serve as the core of their interactive online support. Steve Suraci Trademarks GrowthPower®, MANMAN®, and HP® are registered trademarks of MAPICS, SSA-GT, and Hewlett Packard respectively. Pivital Solutions is an independent provider of services and is not affiliated, sponsored, or connected in any way with the respective product owners. Other brand names, product names, and logos, are trademarks, registered trademarks, or service marks of their respective holders. |
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