CoverageIn order to deliver the highest quality on-site hardware services and meet all service level response times we have partnered with Atlantic Tech Services (ATS) and AMTEK Systems, Services. They specialize in hardware maintenance of Hewlett Packard® systems and peripherals. We specialize in not only the hardware maintenance of these systems but also the phone-in software support for the MPE/iX operating system and add-on products. Our partnership is seamless: you call one hotline number and speak directly with our support staff, and if required we dispatch a Pivital, ATS, or AMTEK technician. Like Pivital Solutions, ATS, and AMTEK have established a strong client base with the reputation for offering excellent services at very reasonable prices. Together, we can extend coverage throughout the continental United States and beyond. We strive to be the premier company the service area. It begins with customer service-the old fashioned way. We pride ourselves on going the extra mile to help customers in any way we can to conduct business easily, fairly, and inexpensively. From the CE in the field, to the SE in the support center, to the operational staff in the office, "fixing the customer" is foremost on everyone's mind. We realize that being less expensive than Hewlett Packard only gets us in the door, but it is our knowledge and professionalism that keeps us there. |
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